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Index Hospitality Systems Provides Technology to the Holland Heineken House during Vancouver Winter Olympic Games

The Aloha Enterprise solution and Radiant Systems point-of-sale terminals enable the Dutch community’s ‘home away from home’ to successfully serve more than 120,000 visitors

VUGHT (March 9, 2010) — Index Hospitality Systems today announced that the Aloha Enterprise solution and 35 Radiant Systems P1520 point-of-sale (POS) terminals were able to successfully service athletes, families, friends, sponsors and media in the Holland Heineken House throughout the 2010 Vancouver Winter Olympic Games.   

Created in 1992 for the Barcelona Winter Olympic Games, the Holland Heineken House is the official home of the Dutch sporting community throughout the Olympics and is hosted by the Dutch Olympic Committee. The Holland Heineken House can host 4,000 to 6,000 people nightly and is home to several foodservice vendors, bars and television viewing areas while also holding nightly musical entertainment and special medal ceremonies for Dutch winners.

Heineken’s mission was to create a completely cashless environment for this event so that guests could load money onto a Heineken credit card to be used to purchase food, beverages and merchandise. Index Hospitality Systems was selected because the Aloha Enterprise solution that they provide through Radiant Systems has the ability to accept the unique payment cards that were created by Magna Carta’s cashless payment system. The Aloha Enterprise solution’s table service and quick service operations applications enabled employees of the Holland Heineken House to quickly and accurately serve more than 120,000 visitors with high levels of customer service. The Aloha applications were used on Radiant P1520 POS terminals, which experienced zero downtime throughout the more than two weeks of constant use, ensuring that foodservice and retail operations were smooth and efficient. Index Hospitality Systems facilitated the deployment of its technology with support from Radiant Systems and Creo’s project management team.

“Radiant Systems’ POS software and hardware technology stood out to the Holland Heineken House because it is reliable, user-friendly and able to easily support Heineken’s cashless payment mission,” said Arthur Leliveld, director at Index Hospitality Systems. “It was an honor for us to be provider of technology solutions that played a role in making the Dutch community’s time at the Winter Olympic Games relaxing and enjoyable.”

About Index Hospitality Systems
Headquartered in Vught, the Netherlands, Index Hospitality Systems has been providing the hospitality industry in the European market with Radiant’s versatile hardware and software solutions for more than two decades. With customers ranging from a single POS terminal to more than a thousand POS terminals across hundreds of stores, Index Hospitality Systems will make deployment of Radiant’s solutions a success. For more information, visit www.indexsystems.nl.

About Radiant Systems, Inc.
Headquartered in Atlanta, Radiant Systems, Inc. (Nasdaq: RADS) is a global provider of innovative technology to the hospitality and retail industries. For more than two decades, Radiant's point of sale hardware and software solutions have helped to redefine the consumer experience in more than 100,000 restaurants, retail stores, stadiums, parks, arenas, cinemas, convenience stores, fuel centers and other customer-service venues. Radiant has offices in North America, Europe, Asia and Australia. For more information about Radiant Systems:

About the Holland Heineken House
The Holland Heineken House is the traditional ‘home away from home’ for the Dutch sporting world throughout the Olympic Games and is hosted by NOC*NSF (Dutch Olympic Committee). Having first
opened its doors in Barcelona 1992, during the XXI edition of the Olympic Winter Games, Holland Heineken House Vancouver 2010 will be situated at the Minuro Arenas ice hockey stadium in Richmond. For the 10th time the Holland Heineken House will be open to all Dutch athletes, their families, friends and supporters, sponsors, VIP’s and media representatives during the Olympics. The Holland Heineken House in the past has been widely regarded as the ‘hottest place in town’ during nearly three weeks of Olympic competition.

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