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Latest NewsRadiant Systems Announces Launch of Real-time Alerting Tool for the Retail IndustryCounterPoint SmartAlerts™ provides retailers concise, actionable data on store activities via mobile technology ATLANTA (June 23, 2010) — Radiant Systems, Inc. (Nasdaq: RADS) today announced that it has launched CounterPoint SmartAlerts™, a powerful new tool within its CounterPoint retail product suite that helps retailers monitor activities within each of their stores by receiving timely alerts via SMS text and e-mail. SmartAlerts analyzes retail point-of-sale (POS) transactions, customer information and inventory data to help retailers improve operations, prevent fraud and provide better customer service by offering over 20 key performance indicator alerts. “We have seen increased employee morale and improved customer satisfaction within each of our retail locations since implementing SmartAlerts,” said Jay Margedant, president of Red Bandanna, a pet food and supplies store with ten locations in the metro Atlanta area. “One alert we receive is for sales over a set dollar amount, which allows me to congratulate the manager of that store and instantly call the customer to thank them for their business. The flash sales alert is also especially valuable for us to see if we are on track to hit our daily sales goals so that we can make adjustments to ensure we stay on target,” Margedant continued. SmartAlerts enables retailers to easily monitor their businesses at all times, no matter where the owners and managers are, so that immediate action can be taken based on alerted activity that could affect their bottom lines. By providing instant intelligence with concise messages to the retailers’ mobile devices of choice, SmartAlerts helps them run their businesses with extremely tight control over store operations and an increased focus on fraud prevention and customer satisfaction. SmartAlerts is fully integrated with the CounterPoint retail POS software, allowing operators to configure alerts to be received instantly when conditions are discovered that fall outside of set guidelines. “It is often difficult for retail operators to be in each of their stores on a consistent basis,” said Chris Lybeer, vice president of product development for the retail, sports and entertainment division at Radiant Systems. “The value of SmartAlerts as a tool is that it acts as the eyes and ears of an operator to provide them with actionable data occurring within their sites. SmartAlerts is a prime example of Radiant’s mission to provide innovative technology for retailers that helps them improve operations, enhance customer service and increase security measures to maximize their bottom lines.” Click here to watch a video with more details about SmartAlerts. About Radiant Systems, Inc. ### This press release may contain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, such as statements relating to financial results and plans for future business development activities, and are thus prospective. Forward-looking statements include all statements that are not statements of historical fact regarding intent, belief or current expectations of the Company, its directors or its officers. Investors are cautioned that any such forward-looking statements are not guarantees of future performance and involve risks and uncertainties, many of which are beyond the Company’s ability to control. Actual results may differ materially from those projected in the forward-looking statements. Among the key risks, assumptions and factors that may affect operating results, performance and financial condition are the Company’s reliance on a small number of clients for a large portion of its revenues, fluctuations in its quarterly results, its ability to continue and manage its growth, liquidity and other capital resources issues, competition and the other factors discussed in detail in the Company’s periodic filings with the Securities and Exchange Commission. The Company undertakes no obligation to update any forward-looking statements. |
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